My Client-First Philosophy

There are many qualities and skills that go into being an excellent real estate professional - integrity, in-depth community and market knowledge, marketing savvy, effective negotiation skills and a high-quality professional network, all of which are hallmarks of how I work.

That said, in my experience as a Triangle area real estate professional, I've also found that providing the very best service is essentially about putting my clients first. This means keeping myself accessible, being a good listener as well as a good communicator, and responding quickly to your needs.

This "client first" philosophy has always been my approach and it requires me to continually improve my skills and ways of doing business. In addition, I've found that the latest technologies are enabling me to do everything I've always done, only much more quickly and efficiently. They've also helped me to extend the range of services I provide to my clients.

So when you decide that you'd like to buy or sell a home in the Durham, Cary, Chapel Hill, or surrounding areas, please contact me.

 Testimonials

“My family is so deeply indebted to Phyllis Brown for making the overwhelming experience of not only selling a home, but purchasing a new construction home, feasible. She not only guided us through a very complex process, and was with us every step of the way, but provided quality and reputable companies that provided outstanding services we needed to make both transactions work. She is not only a business woman of the highest caliber, but a very talented “Can Do” person. If I was to sum up everything I would like to say about Phyllis, it would simmer down to John Lennon’s immortal statement, “There are no problem’s, only solutions.”. Thank you Phyllis for always being there as a resource, even after the sale and purchase was long over.

-- Katie, Megan, Kim and Joe Guglielmo - Durham, NC

 

"Phyllis was honest, upfront, kind, and patient throughout my entire first time home buying experience.  She always took time to explain things to me, and, in fact, still happily answers questions I have for her. Another plus in working with Phyllis is that she surrounds herself with other top-notch professionals (mortgage broker, home inspector, etc.) needed in the home buying process. To me, Phyllis is to home buying as oxygen is to life--simply essential!"


-- Pauline Parent  - Garner, NC

"I am so grateful for you Phyllis. You have such a wide base of competent people that can take care of every possible problem or issue in a home, and I would trust any recommendation you make.  My experience in working with you when buying my home was a joy. You were with me every step of the way and nothing was left undone. You took such good care of me, and I think YOU ARE WONDERFUL! I will let you know too when Rick completes the work."

-- Carol